Shipping

Shipping & Fees

We currently offer free shipping to GCC and Middle East countries.

For shipping inquiries or special delivery requests, please contact us via email: presale.ae@sylvoxtv.com before completing your order.

Order Processing

"Orders are usually processed within 48 hours of order confirmation.

Once your order has shipped, you will receive an email confirmation with your tracking number.

Please note: Orders placed on Friday or Saturday will be processed on the following Sunday."

Shipping Information

Pricing and VAT

All prices listed on our official website do not include taxes. Applicable taxes will be calculated and collected at checkout according to your local tax regulations.

Track Your Shipment

We rely on trusted logistics companies for order shipments. Once your order is shipped, you will receive an email confirmation containing one or more tracking numbers. You can use these numbers to track your shipment directly via the shipping carrier's website through the provided links.

If You Don't Receive Your Order

If you do not receive your order within the expected delivery timeframe, please contact us via email: presale.ae@sylvoxtv.com. Our customer service team will assist you and resolve the issue as quickly as possible.