Cookie Policy

Effective Date: 23/10/2025 Last Updated: 23/10/2025

This Cookie Policy explains how SylvoxTV ("we," or "our") uses cookies and similar technologies on our website www.sylvoxtv.ae.com ("the site"). This policy should be read in conjunction with our Privacy Policy.

By continuing to browse or use our site, you consent to the use of cookies as described below. You can manage or disable cookies through your browser settings at any time.

1. What are cookies?

Cookies are small text files stored on your device when you visit a website. They help us recognize your browser, remember your preferences, and improve your experience on our site. These files may be "session cookies" (deleted when you close your browser) or "persistent cookies" (remain stored until they expire or are deleted).

2. How do we use cookies?

We use cookies and similar technologies for the following purposes:

• Essential cookies: Necessary for our site to function properly. For example, they allow you to log in, add products to your shopping cart, and complete purchases.
• Performance cookies: Help us understand how visitors interact with our site by collecting data such as pages visited, time spent, and error reports (like Google Analytics).
• Functional cookies: Remember your settings and preferences, such as language or region, to enhance your browsing experience.
• Advertising and targeting cookies: Used to display personalized ads and measure the effectiveness of advertising campaigns (like Meta Pixel and Google Ads).
• Social media cookies: Allow you to share products or content across social media platforms like Facebook, Instagram, or YouTube.

3. Third-party cookies

Some cookies are placed by third parties on our site for analytics, advertising, and technical functions. These parties may collect information about your browsing behavior across different websites. Examples include:

• Google Analytics (website traffic analysis).
• Meta (Facebook) Pixel (ad personalization).
• Shopify Cookies (if the store is hosted on the Shopify platform). We do not control third-party cookies, and their use is subject to their privacy and cookie policies.

4. Managing cookies

You can control and manage cookies in several ways:

• Browser settings: Most browsers allow you to delete or block cookies through their settings.
• Opt-out tools: You can opt out of targeted advertising through the following links:
  • Google Ads Settings
  • Meta Ads Preferences
  • Network Advertising Initiative Please note that disabling cookies may affect the functionality of certain parts of our site and your ability to make purchases or use features smoothly.

5. Updates to this policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Any updates will be posted on this page with the revised effective date.

6. Contact us

If you have any questions about our use of cookies or this policy, please contact us at: SylvoxTV Email: service.ae@sylvoxtv.com Website: www.sylvoxtv.ae.com